Product Excellence Through Supplier Engagement

Historically, the focus on supplier engagement has been on cost and production levels. However, supplier relationships thrive when there are mutually beneficial goals. At Intel, we have developed a program for continuous quality improvement which results in increased business value. The program is reserved for ~10% of the supply base and focuses on all aspects of the supplier performance.
This engagement with our suppliers leads to forming quality partnerships with only those select companies that share our ideals and goals, so that together we may consistently exceed our customers’ expectations of product excellence (A. Grove 1987).
In this session, we will discuss the key elements of a supplier engagement program and provide ideas for improving your supplier engagement. This will be an interactive discussion; attendees are encouraged to bring their questions and experiences on improving the quality of their supplier relationships.