Why Winning in Today’s Environment Requires a New Labor Model

At Veryable, Rich leads market operations for the Southwest region and supports organizational development initiatives for the company. Prior to Veryable, Rich was a management consultant at Deloitte Consulting and Slalom Consulting where he led consulting engagements across a number of industries and functional areas focusing on strategic planning, operational improvement, customer engagement, and organizational development. Rich holds a bachelors degree from Vanderbilt University and a MBA from Rice University’s Jones Graduate School of Business.

Jim is a graduate of the United States Military Academy at West Point where he had the honor of serving as Class President. He is a veteran of the US Army, serving on Active Duty for six years, including two tours in Iraq as a front-line Platoon Leader and later as a General’s Aide. Jim recently served as the VP of Retail for Goodwill Houston, directing a $95M budget, 1,800 Team Members, and over 100+ facilities. While there, he partnered with Veryable to significantly reduce labor costs and increase production and revenue post-Covid. Prior to moving to Houston, he served as the CEO of a smaller Goodwill operation in his childhood hometown of Youngstown, Ohio.