Historically, the focus on supplier engagement has been on cost and production levels. However, supplier relationships thrive when there are mutually beneficial goals. At Intel, we have developed a program for continuous quality improvement which results in increased business value. The program is reserved for ~10% of the supply base and focuses on all aspects of the supplier performance.
This engagement with our suppliers leads to forming quality partnerships with only those select companies that share our ideals and goals, so that together we may consistently exceed our customers’ expectations of product excellence (A. Grove 1987).
In this session, we will discuss the key elements of a supplier engagement program and provide ideas for improving your supplier engagement. This will be an interactive discussion; attendees are encouraged to bring their questions and experiences on improving the quality of their supplier relationships.
Strategic Programs Director Global Supply Chain Quality & Reliability
Julianne Youngblood is the Strategic Program Director for Global Supply Chain Quality & Reliability at Intel Corporation. In this role, she is responsible for leading strategic programs including automation, supplier quality and traceability initiatives. Youngblood also plays a key role in corporate and divisional diversity and inclusion programs including inclusive language, understanding bias, and emotional intelligence.
Prior to this role, she was the Director of Strategic Programs in the Silicon Engineering Group, where she led the organization responsible for driving execution reviews of key programs, quality program management, and the learning & development activities.
Youngblood joined Intel in 1997 as a senior environmental engineer. She has held numerous leadership positions including Senior Operations Program Manager for Supply Chain Transformation, Quality Director for Manufacturing and Validation Engineering, Director, Strategic Technical Programs for the Windows OS Division, and the Director of Global Business Operations for the Software & Services Group. In addition, she previously spent 8 years in Corporate Quality Network as a Quality Systems Account Manager.
Youngblood has a Bachelor of Science degree in Industrial Engineering, a master’s in organizational management, and completed her doctoral studies in Business Administration. In addition, she is a Transformational Leadership Coach and Spot Coach Practitioner.